Skip to Content
Park Cities:
Preston Hollow/Galleria:
Top

Reviews

Best 24-Hour Emergency Room With No Wait
  • "Good Customer Service"
    Very good customer service. Not only addressed medical issues, but also socialized and made me feel more important than a number or statistic.
    - J. Scott
  • "Best Attitude and Bedside Manner"
    Advance ER on Inwood was absolutely the best ever and I've been to quite a few in my 71 years. They have THE best attitude you could ever imagine and their bedside manner was awesome. Annette, Dr. Allen and Paul were outstanding in their field.
    - P. Nixon
  • "Best ER Experience"
    This was, hands down, the best ER experience that I have ever had or could ever imagine. This may be better than any doctor's office visit too. The facility was gorgeous, everyone was extremely nice
    - T. Chisum
  • "A hidden gem"

    I never knew about Advance ER on Inwood before last week and now I'll never forget them or their compassion, attentive care and prompt medical attention they gave my 10-month-old grandson and family who were visiting from Chicago. From the moment we stepped through their doors we were greeted with empathy and a great medical staff not to mention the comfortable and beautiful surroundings. This is a hidden gem and I hope others benefit from their approach in the future!! Spread the word!

    - Judi R.
  • "Customer service is BEYOND expectations"

    Very beautiful ER. The staff's customer service is BEYOND expectations. They made sure I was comfortable the entire time and listened to all my concerns. I absolutely love it here. I've been recommending it to all my friends.

    - Zanbria W.
  • "A full 180 from going to a regular ER"
    Wonderful experience! The place is beautiful inside and the staff is awesome! The process of being seen is quick and simple. It is really a full 180 from going to a regular ER. I would recommend this any day over the old way. In addition to my visit being extremely pleasant, I also received a follow-up phone call from the doctor and a notecard signed by the staff to make sure everything was going well since my visit. Where else do you get that level of service? This is definitely the place to go!
    - Brook S.
  • "The facility was a lifesaver and truly exceptional"
    Rushed here on a Friday evening around 10:30 PM and the overall experience was amazing!  My friend was terribly ill and highly uncomfortable. From the moment we walked in, we were floored by this facility. It was clean, beautifully decorated, very welcoming, and intimate.  

    There are so many things to rave about from our experience. The staff was super friendly and attentive, we were taken back immediately with NO wait, and the doctor was bedside just a few short minutes after our arrival. Compared to a regular hospital ER, this place was truly in a class of its own. I've spent a considerable amount of time in hospital ERs over the past years due to being a caregiver of one of my family members, so I definitely have enough experience to be able to compare accurately and honestly. I wish I had a place like this to turn to with some of those past hospital ER visits because the one-on-one care a patient receives in this facility along with the quiet and relaxing atmosphere is truly high quality and worth the difference in charges you might incur.

    *Be aware-this facility may not be the best option for everyone depending on the insurance plan you have, so you might want to do your research a little ahead of time. However, for us, the facility was a lifesaver and truly exceptional. They made sure both of us were comfortable (from warm blankets to snacks and drinks, to a larger room to accommodate both patient and visitor comfortably overnight).  We were provided with the utmost attention and care for the entire visit and that truly meant a lot. I highly recommend coming here if you are able!
    - Sonia B.
  • "The best ER experience"
    This has been the best ER experience! The staff was friendly, professional, and knowledgeable! Dr. Peters, Beverly, and Carlos were so awesome! I would recommend this facility to EVERYONE!
    - Alesha H.
  • "Dr. Brian King was the most thorough and personable ER doctor I've ever seen"

    The entire team at Advance ER are incredibly kind, helpful and knowledgeable. Dr. Brian King was the most thorough and personable ER doctor I've ever seen. I would go there again in a heartbeat if I ever have a need for emergency services again. Amazing team!

    - Tracie H.
1 / 6